1. Information we process
Depending on how you use the Service, we may process:
- Account and profile data — your name, email address, and account settings.
- Resumes and career information — resumes you upload and the work history, skills, education, and preferences derived from them.
- Job search and application information — job openings you view, save, or track, your application status notes, and related activity within the Service.
- Prompts and AI-generated outputs — inputs you provide for AI features and the resulting match scores, summaries, tailored resumes, cover letters, and interview preparation content.
- Technical and usage data — device and browser information, IP address, pages viewed, and how you interact with the Service.
- Logs — server and application logs generated as part of operating and securing the Service.
- Billing and subscription metadata — your plan, billing interval, subscription status, and transaction history. This does not include your full card or bank account details, which are handled directly by Paddle (see below).
- Authentication data — login and session data handled through Auth0, our authentication provider.
2. Why we process this information
We process the information above to:
- Provide, operate, and maintain the Service, including your account and workspace;
- Generate match scores, tailored documents, and other AI Output you request;
- Process subscription payments and manage your billing status;
- Authenticate you and keep your account secure;
- Diagnose technical issues, maintain logs, and improve reliability;
- Communicate with you about your account, billing, or support requests; and
- Comply with applicable legal obligations.
3. Service providers and third parties
We use third-party service providers ("processors") to help operate the Service. This means certain categories of data described above are shared with, or processed by, these providers on our behalf:
- Authentication — Auth0. Handles sign-in, session management, and related identity data.
- Payments — Paddle.com. Acts as Merchant of Record for HuntedJob subscriptions and processes payment details, billing, taxes, and eligible refunds directly. We do not receive or store your full card or payment account number.
- AI providers. Where applicable, we use third-party AI service providers to generate match scores, tailored documents, and other AI Output. This involves sending the relevant portions of your profile and prompts to those providers for processing.
- Cloud and infrastructure providers. We use third-party hosting, database, and infrastructure providers to run the servers and store the data the Service depends on.
We do not sell your personal information. We share information with the providers above only as needed to operate the Service, and — where applicable — as required by law or to protect our rights or the safety of our users.
4. Security
We use reasonable technical and organizational measures intended to protect your information, including encryption of data in transit, access controls limiting who can reach production systems, and reliance on established providers (such as Auth0 and Paddle) for the parts of the Service that carry the highest sensitivity, like authentication and payment processing. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Data retention
We retain your information for as long as your account is active, and for a reasonable period afterward as needed to comply with legal obligations, resolve disputes, and enforce our agreements. Backups may persist for a limited additional period after deletion before they are fully purged.
6. Deleting your account or data
You can request deletion of your account and associated personal data by contacting support@huntedjob.com. We will act on verified deletion requests within a reasonable time, subject to any information we are required to retain for legal, tax, or billing-record purposes (for example, records Paddle or applicable law require us to keep).
7. International data transfers
HuntedJob is operated from Costa Rica, and our service providers (including Auth0, Paddle, AI providers, and cloud infrastructure providers) may process or store data in other countries. Where this involves a transfer of your information across borders, we rely on the safeguards those providers make available for such transfers where applicable.
8. Your privacy rights
Depending on where you live, you may have rights regarding your personal data — for example, to access, correct, delete, or export it, or to object to certain processing — where applicable under your local law. To exercise any available right, contact us at support@huntedjob.com, and we will respond in accordance with applicable law.
9. Children
The Service is not directed to children, and we do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, contact us at support@huntedjob.com and we will take appropriate steps to remove it.
10. Third-party links
The Service may link to or reference third-party websites, including job listings and Paddle's own checkout pages. We are not responsible for the privacy practices of those third parties, and we encourage you to review their own privacy policies.
11. Changes to this policy
We may update this Privacy Policy from time to time, for example to reflect changes to the Service, our providers, or applicable law. If we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice.
12. Contact
Questions about this Privacy Policy or your data can be sent to support@huntedjob.com.